I’m glad we ended up selecting Dreamscapes for our Irvine pool and landscaping project.
I live in a new development in Irvine which required us to build our front and back yard from scratch. We were introduced to Dreamscapes by our architect as a high end contractor consider for our project. My experience with Eric and Diego in the year has been extremely positive and I'm glad we ended up selecting Dreamscapes for our project. I've made a few remarks for others to consider in pursuit of their landscaping services. Design - Our backyard was designed by an architect, and in general, we did not have to lean on Dreamscapes on the front end design. However, we often had design questions and suggestions that we would discuss with Eric. He gave us practical insight on how our ideas would work. This was invaluable. He also did an excellent job keeping an active line of communication with our architect to make sure everyone was on the same page. Permits - Living in Irvine means that one has to become very comfortable with strict city rules. And of course, there's association rules. Eric and Diego did a great job navigating these choppy waters. There were a few instances where I specifically recall wanting to make a design change and had Eric remind me that it would be an issue down the line with the city or association. This is a very important note to keep in mind. There are contractors that will follow everything you ask them to. That's great, but it's also important that your contractor understands the unique circumstances surrounding your project to help avoid re-work (more $$$). Costs and Change Orders - I'm glad to say that the Dreamscapes team was able to build our project according to our proposed budget. Of course, we made a number of design changes on the fly and the Dreamscapes team was very accommodating and patient in these matters. In some instances, our changes impacted their scheduling. Diego's guys were professional and worked with us every step of the way. Communication - Whether it was via email, text, or call, the Eric and Diego were good to get back to me in a prompt manner. Meaning, if it was urgent, they would get back to me instantly. If it was a causal question, it was answered within 48 hours. I never had any issues getting a hold of their team. They also utilize Basecamp for their communication and invoicing. For those who are not familiar with this tool, it's a great platform to centralize all of your communication. Quality - You get what you pay for and with Dreamscapes, it's evident that they work with high skilled laborers, foremen and managers. Everyone knows their role and you can expect the results to speak for themselves. As a safeguard, we had our architect audit the work that Dreamscapes was completing for each phase. Nothing critical ever came up.