We will be using Dreamscapes again
Dreamscapes gave us world-class design & masonry results, handled every aspect of this massive project, including subs, with detailed organization. The contract was straightforward and all of our numerous change orders were meticulously tracked. Our project took longer than we expected, even with the additional projects accounted for, but we bear the responsibility for some of that. Overall, an extraordinary experience that completely exceeded our expectations. We will be using Dreamscapes again when we renovate the front yard.
Our construction project was a complicated & costly major renovation of our backyard + pool + putting green + landscape + irrigation. Add into the mix my husband – he has a Type A personality - planned on being VERY involved in every single detail.
Knowing this ahead of time, we did great research, and from that list, narrowed down our interview list to 5 firms. Out of the final five, two never showed up – nor communicated why – for the initial meeting, 1 was such a salesman we didn’t trust him and we were down to the final two.
Our choice to go with Dreamscapes was based solely on Joe Lascola’s professionalism. Price wise, Dreamscapes was competitive with the other high end/full service firms we were looking at.
When we first met with Joe, he was early to our meeting, prepared with many ideas, prepared to measure & take photos. Joe arranged for me to interview other Dreamscapes clients and one locally invited me to their house to see the work in person! Every meeting from there until we signed to contract was the same professionalism.
Joe’s ideas were spot on and he really understands design, function and the need to consult the construction team to ensure that the design can be built. He REALLY listened to what we wanted and worked us through several steps to ensure we were all on the same page.
Shockingly, once the contract was signed and money was exchanged, JOE WAS EVEN MORE RESPONSIVE, CREATIVE & ACCESSIBLE! You read that correctly!!
Joe introduced us to our project manager Diego Olmos, and from there we all worked together on the major renovation of our backyard + pool + putting green + landscape + irrigation.
I don’t know if this is typical, but once construction started, Joe was still very involved in the project, probably because of the numerous change orders on our part and the addition of two major scopes of work.
What we had done: We had a renovation of our backyard consisting of: Laying travertine over already existing cement – about 3200 sf Renovating an already existing pool/spa/water features with various travertine & onyx trim, resurface with Pebbletec. BBQ reno with stone & trim Gazebo reno with stone & trim Renovating all the sitting areas with stone coping, stone & trim Creating a putting green Renovating the jungle of our large backyard landscape Renovating the irrigation system
Quality of work & workers: Joe Lascola: Professional designer, experienced with construction, so that ensure a design dream can be built. Every single phone call, text and email was responded to immediately! ** Important to note ** When we were choosing our materials and found something from Bedrosians in Anaheim. There was some terrible bait & switch/mix up/misunderstanding that left me at Pacifica Stone (not open to the public) an Anaheim wholesale stone yard (a must use company) with an argument on my hands. I called Joe in a panic, not knowing what in the world was going on, and he literally left another appointment – sorry about that – to drive over to get involved in the dispute. So big was the dispute (the amount of stone & the cost was a very lucrative sell for a company) that the owner of Dreamscapes, Manny, got involved. The entire Dreamscapes team made sure to keep us informed but never involved in the lengthy drama.
Diego Olmos: Project manager of construction. Like Joe, very professional, personable, very experienced in construction, and like Joe, responded quickly to phone, text & email. Joe ran a really tight ship with his construction crew and made sure that they got the job done right the first time! We only had one small item that had to be re-done (onyx trim on bbq was laid with one line of stone instead of two). Diego made sure that that was the one and only re-do that would happen.
Diego was also super responsive to a need for party clean-up mid way through the project, and made sure that even though it was obvious that we were mid way through the construction, our front & backyard was left pristine for the party!
Work crews: Truth be told, we spoiled them…bought them lunch daily, beer for them on Friday afternoons, but they deserved it.
Aside from a phenomenal work ethic, the crew are world-class masons! Their work is simply perfect! Personable, respectful, VERY neat & tidy, and on time. They cared where their cars were parked, wore clean Dreamscapes tshirts/polo shirts daily, worked very long hours and on weekends.
One of the workers has an opera voice and would serenade the neighborhood in Spanish for hours a day. Neighbors commented on how beautiful his voice was and they would OPEN windows to listen to him.
Subs: PebbleTec pool resurfacing was sub’d out, and Dreamscapes made sure that someone was on site all day for the few days the pool was being resurfaced.
Plant material was delivered to the house directly from the wholesaler, and Joe asked me to join him to be on hand to approve the quality of EVERY SINGLE plant as it came off the truck.